What will your first week be like?
When you join us on campus, you’ll benefit from an induction programme to help you settle in and make friends.
Frequently asked questions on joining us on campus
|What facilities are available on campus?||Visit our student life pages to find out more about what to expect on campus.|
|What should I do if I need support when I arrive in the UK?||Once you confirm your place we will send you a link to our Welcome Hub which will have all the information you need ahead of your move to the UK, including emergency contact numbers.|
|Can I arrange a taxi from the airport||We can arrange a pick-up from the airport. Once you have confirmed your place, you will receive a link to our Welcome Hub and your Pre-Registration form. You need to provide your details and can request a transfer via the form and book directly online. Visit fees to find out about the cost of a transfer.|
|What should I do if I am in the UK and I need health advice or welfare support?|
If you show the symptoms of COVID-19 then you should follow official UK medical advice. You should also contact the International Study Centre for further information.
View the government’s advice on what to do if you are displaying symptoms of the coronavirus.
|What should I do if I am in the UK and need medical care?|
If you are coming to the UK to study for 6 months or longer on a Student visa, you will be required to pay an immigration health surcharge as part of your visa application fee.
The immigration health surcharge will entitle students in the UK under the Student visa route to access NHS care at no additional cost in the same way as a permanent UK resident. The National Health Service (NHS) provides a wide range of health care services including:
- Registration with a GP practice (family doctor) for non-urgent appointments and health checks. You will receive information about how to register with a doctor when you arrive. Once you have registered with a GP you will be eligible for the Covid-19 vaccination programme.
- Emergency care in local hospitals
- Referrals to specialists if and when required (waiting lists may apply depending on the urgency of the problem)
- On-going medical support and care for any long term medical conditions such as diabetes or asthma
Not all treatments are covered by the NHS. For example; non-emergency dentistry, orthodontics, routine eye tests and prescriptions for medicines need to be paid for.
If you are studying in the UK for less than 6 months on a short term study visa, you are not required to pay the health surcharge as part of your visa application and are therefore not eligible for full NHS support. In these circumstances, you are advised to take out medical insurance as you will be liable for NHS charges for the treatment you receive in the UK except for in a medical emergency. If you already have medical insurance in your home country, you may wish to check whether this can be extended to cover your stay in the UK.
|When should I arrive?||You must arrive in the UK, on campus, by your programme start date, and be ready to attend your induction programme on the first day of term.|
|What happens during the induction programme?|
Our induction programme will introduce you to your Centre, our staff, and welfare and support services. You will also receive full guidance on maintaining your health and safety whilst studying in the UK.
You will find out about your timetable, as well as important information about how we deliver your course through a mixture of classroom teaching and virtual learning There will also be events to help you get to know your fellow students.
Some of the induction activities may take place with our staff in the Centre, for example registration sessions for the Biometric Residence Permit.
|How can I guard against fraud?|
From time to time, scammers may specifically target international students by pretending to be the Police, Visa issuing authorities, education agents or other regulatory bodies. It is important to be able to recognise common signs of fraudulent activity and know what to do if you come across it. The best way to protect yourself from any kind of fraud is to protect your passwords, regularly update your devices with the most up to date security software and never share your bank details or transfer money to an account you don’t recognise.
Make sure you tell a teacher or a member of student services team if you receive a suspicious message or phone call, or if you have any concerns about fraudulent activity. It is important that you let us know as soon as possible so that we can help to protect you and other international students in case they are targeted in the same way.